CANCELLATION POLICY

We understand last-minute emergencies pop-up. However, if you are unable to make your scheduled appointment with your eyelash technician, please contact us as soon as possible to reschedule. We require 24 hours.

Rescheduling/Cancellations less than 24 hours from appointment time are charged $50 for rescheduling fee or clients who no-shows without notice will be charged 100% of the appointment cost.

LATE ARRIVAL POLICY

If you arrive late, we will not be able to extend your appointment time. If you arrive more than 15 minutes late we will have to reschedule and we will charge 50% of the appointment. Out of respect and consideration for your eyelash artist and other customers, please do your best to be on time.

PRE-APPOINTMENT POLICY

Please arrive five minutes before scheduled appointment and mascara-free.

Skin sensitivities and allergies are rare and your safety and care are of my utmost concern. We use the highest quality products and the most up-to-date techniques and sanitation protocols in the industry. However, 5280 Glam is not liable for reaction due to our products. If you are concerned, we recommend a patch test several days before your appointment. Please call to schedule.